Tuesday, 22 January 2019

My favourite coaching tools: SMART Acronym Another Update

What the heck!? The SMART acronym again?
SMART Can Be Further Improved For Better Actions, Goals and Objectives That Are Crystal Clear!
SMART - 3rd Time Lucky?

I thought I had all this simple stuff figured out. By 2012 I was willing to post my original thoughts and approach to SMART Goals/Objectives in the original post: http://change-challenge.blogspot.com/2012/06/my-favourite-coaching-tools-smart.html. It had evolved from my own practice as a delivery team lead, management student, and, later on, my first 2 years of agile training classes, coaching individuals and teams, and supporting departments through successful transformations.

Through 2016-2017, after supporting more transformations and agile adoptions with much more variety I realised some useful nuances to this multi-purpose tool had emerged by working with it in so many different ways. So I put out my update - http://change-challenge.blogspot.com/2017/10/my-latest-smart-acronym-update.html and thought "that's done now!".

Silly me. When is learning ever done? And so it was again. Late in 2018 I was on a totally non-agile, non-software, non-management, non-"normal" experiential psychology course. As we approached the end of the course we were asked to come up with 1 (I really like 1, and only 1, "there can be only 1!") SMART objective to help us take the next 1-2-3 steps after the course ended.

Whilst I was considering my objective, something else clicked into place for me that I'd been overlooking. Well 2 things actually. :-)

1, The confidence-risk level could be assessed with the "A" for "How Achievable?".
2, The alignment to purpose/direction/bigger picture could be assessed with the "R" for "Really-make-a-difference-in-the-direction-we-are-going?".

The A

An achievableness on a scale of 1-5, from improbable to highly probable ... we get a sense of how much risk the individual, team or group is willing to tolerate/try move through. Often it's okay (great!) to "try" for an easy win with a 4-5 level of confidence. Sometimes it is better, for learning or even to save the company, to try for something harder to do (with a friend, coach or mentor especially to support!) in the 2-3 range. So many "it depends", so little time to elaborate experiences here! :)

The quantification of achievableness is important when considering the alignment of this objective/goal to the purpose of the individual, team or group. Sometimes we could do the easy thing which is highly certain, we are confident in our capability to achieve it, and it will have no,  negligible or insufficient impact on achieving our purpose.

Such highly certain successful outcomes could be a waste of the one thing we always run out of, that no money or anything else in this world can get more of: time.

Using the R to confirm that we're aligned with purpose is really useful. Yet being aligned with purpose could expose us to a context, circumstance, super-ego, mindset or organisation "change anti-bodies" - "historical baggage" often - that do not really make it easy for us to align our efforts to our purpose and pursue that wholeheartedly. And it's good to reflect on this before, during and after - there is so much growth possible by understanding this "stuff" deeply!

The R

Reality. Realisation. Becoming real. That which is real. Turning deep desires (especially one's purpose) described by abstract thoughts or ideas into abstract words and then into "real world". Something really shifted in me that day in 2018, and I don't know why or what the final effect will be. Essentially it was around my previous interpretation of "responsible person assigned".

I really believe something better can be done with the acronym here. I have seen "realistic" in many places in the past - as in "the goal/objective is achievable and realistic". Or "actionable and realistic".

Ensure Alignment To Personal Team or Group Purpose To Create And Unleash Huge Energy To Achieve Agreed SMART Outcomes
SMART Objectives Aligned To Team or Individual Purpose Creates A Desirable Tension Around Potential Which Then Unleashes Huge "Action" Energy To Achieve The Change In The Real World

What shifted for me that moment was that it could be better used as "really aligned to purpose". This is imho much stronger / more energetic / more focussed. For any objective or goal. And if its a tough thing to change, we absolutely need to believe we're going through the tough bit to get to a better place, else we will give up. And that defeatedness because of giving up can be a really worse place to land up.

With Specificness (as per my 2017 SMART update), it's easy to include the responsible person there as an attribute/quality that makes the change even more Specific. Similarly with tight "Measured by" criterion set that matches that Specificness.

OKR's (Objective, Key-Results) try to approach this slightly differently. But there is overlap that I guess I will draw out in the future when my thoughts and experiences are clearer.

Einstein apparently said something along the lines of - given an hour to solve a problem he'd spend 55 minutes thinking about the problem [in detail, in depth, from multiple perspectives, etc] and 5 minutes attempting to solve it. That way you'd be more certain which part of the problem your solution addresses well or not as well, and what other potential things you could change or try with another attempt later if need be. The solution matches the problem. Often - because it is in our nature, society and expectations from others - we solutionise too quickly and what we come up with may be good, but misses the original problem. A great shot that misses the target...is just a great shot. Same time, same cost, same effort. Miss. Absolutely useless in the context that mattered before the shot was taken.

Thankyou! As always happy to hear your thoughts on the above! Be careful out there, AND don't be too serious - fun provides a lot of goodwill and positive energy to achieve goals!

1 comment:

wamymacdonald said...

Absolutely valuable information that you have written above. I am really impressed with your working. Quite helpful and valuable information.Thank you for sharing.


Regards,
Lifestyle change coach in brimingham

A smarter SMART for even better collaborative Objectives (including OKRs)

My favourite coaching tools: SMART Acronym Another Update